What This Privacy Policy Covers
When you open an account with us, we collect the details you provide directly — your name, contact number, and email address. When you make a deposit via JazzCash, Easypaisa, or Raast, our payment processing layer captures a transaction reference so we can match your wallet
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transfer to your account balance. We do not store your mobile banking PIN or wallet password at any stage. That stays between you and your payment app. We also collect device data — the type of phone or browser you are using, your IP address, and
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session timestamps — to protect your account from unusual login activity. If you access the platform from a mobile browser on Android or iOS, session cookies help us remember your preferences between visits without you having to re-enter settings each time. This policy applies where local
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law and eligible regions permit access to luck99. Your data is handled with the same care regardless of your location. We do not sell, rent, or transfer your personal data to unrelated third parties for marketing purposes of any kind. We keep your account data for
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as long as your account remains active, and for a period thereafter as required by our internal audit processes. You have the right to request a copy of the data we hold on you, or to ask us to correct or remove it. Submit that request
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through the privacy contact path listed on this page and our team will acknowledge it within a working period suited to the request type.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.