Reference

What You Agree To When You Use luck99

These terms set out the rules that apply to your luck99 account — how deposits through JazzCash, Easypaisa, and Raast are handled, what conduct is expected, and when access may be restricted.

Account eligibility applies where local law permitsJazzCash, Easypaisa, Raast coveredAccount conduct rulesWithdrawal conditions outlinedUpdates notified via account

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How These Terms Govern Your Account

luck99 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Your account with us is personal and non-transferable. You may not share login credentials, use someone else's JazzCash or Easypaisa wallet to fund your account, or register more than one account per person. Deposits made through Raast, Easypaisa, or JazzCash are matched to your verified account

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wallet; any mismatch between the payment sender and your registered name will pause the transaction pending identity confirmation. Withdrawals follow the same wallet-matching rule. We release funds to the same payment rail used for your deposit wherever possible — so a JazzCash deposit will route back
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to your JazzCash number once your account passes our standard verification check. If you have not completed wallet verification, we will contact you through the registered mobile number or email before processing. We update these terms when account rules, payment processes, or regional eligibility change. The
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revised version becomes effective the moment it appears on this page. Continued use of your account after a published change counts as acceptance. If you disagree with a revision, the correct step is to stop using the account and contact our support team to arrange closure.
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Access to the platform depends on local law and is available only in eligible regions.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE HANDLE THIS

Account Security and Your Rights Under These Terms

We built these terms around how Pakistan players actually use their accounts — mobile-first, wallet-driven, and fast-moving. Here is what that means in practice for your data and account security.

Account Data Handling We store only the information needed to run your account and verify payments. Your JazzCash or Easypaisa number is held securely and used solely for transaction matching and withdrawal routing.

Cookie and Session Policy We use session cookies to keep you logged in and to remember your lobby preferences. No tracking cookie shares your account data with third-party advertisers without a separate disclosure in the privacy section.

Retention and Deletion Account data is retained for as long as your account is active and for the period required under applicable regulations. Close your account through support and request deletion; we will confirm what data must be kept for compliance and what will be removed.

Who to Contact for Changes To update your registered mobile number, swap the wallet you use for Raast or Easypaisa withdrawals, or correct account details, contact support with your account verification documents ready for the standard review.

REACH OUR TEAM

Contact Us About These Terms

Live Chat Reach our support team through the live chat window in your account dashboard. Available for questions about these terms, account conduct, and payment disputes during supported hours.

Email Support Send a written query to our support address for account-specific term questions. We respond to verified account holders; include your registered mobile number when you write in.

Account Help Centre Log in and visit the Help section to find answers about wallet verification steps, withdrawal conditions, and what to do if your JazzCash or Easypaisa transfer is held for review.

Common Questions About These Terms

If something in these terms is unclear, the answers below cover the questions we hear most. For anything not listed here, reach out through live chat or email using your registered account details.

No. Deposits must come from a payment wallet registered in your own name. A mismatch between the sender name and your account will put the transaction on hold until identity is confirmed.

The updated version goes live on this page immediately. Carrying on using your account after the change counts as acceptance. If you want to review changes before they apply, check this page periodically or contact support.

Contact our support team through live chat or email, state that you want to close your account, and we will walk you through the final withdrawal step and account closure confirmation process.

The core account rules are the same across Pakistan. Access to certain features depends on local law in your specific region; the terms note where eligibility is subject to that restriction.

We match your withdrawal wallet to the one used for your deposit. If that check cannot be completed automatically, support will reach you on your registered mobile number to confirm identity before funds are released.

Start with live chat or email support, quoting your transaction reference. If the issue is not resolved at that stage, the terms include an escalation path that support will explain during your case review.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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What You Agree To When You Use luck99

Account Security and Your Rights Under These Terms

Contact Us About These Terms

Common Questions About These Terms

01 Can I use someone else's JazzCash or Easypaisa to deposit?

02 What happens if luck99 updates these terms?

03 How do I close my account under these terms?

04 Are these terms different depending on where I am in Pakistan?

05 What verification does luck99 require before releasing a withdrawal?

06 Where can I raise a dispute about a transaction covered by these terms?

Terms & Conditions

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